Auckland Property Management Company

Tenant journey

Your tenant journey with Austar Property Services

There are many different steps in your tenant journey, and each step can vary slightly depending on the specific process or software that an office or landlord has in place. No matter what point of the tenant journey you’re at, you should be able to understand what’s involved, what will happen in the future, and what may be required of us both during your tenancy.

Don’t worry, your Ray White property manager will help you to feel comfortable with the process and give you an outline of your tenant journey and explain what will happen at each step. If there’s anything you’re unsure of, your property manager is always here to help.

How We Care for Tenants as Your Property Manager.

  • Offer a range of rental properties
  • Draft tenancy agreements
  • Manage all payments
  • Handle maintenance, damages, and noise complaints promptly
  • Respect your peace and privacy

Having a manager dedicated to your property will assist you in the above. All demands are met swiftly and effectively.

TENANCY APPLICATION

Tenant Information Guide

Enjoy a fantastic rental experience. Discover everything you need in our FREE Tenant Information Guide.

The Tenant Information Guide is crafted to assist tenants in comprehending their responsibilities amid the evolving industry landscape. It serves as a tool, offering best practices to foster excellent tenancy experiences and relationships with property managers or landlords, whether you’re renting with us or elsewhere.

The Tenant Information Guide delves into crucial subjects including:

  • Tips for a successful tenancy
  • Maintenance advice and household hints
  • Tips on managing mould, dampness, and ventilation
  • Insights into the Residential Tenancies Act 1986
  • Best practice steps for tenants
  • Frequently asked questions

Please fill in the form to receive a copy of the guide.

*Note that we serve Auckland properties only.